U.S. Bank Branch - 1250 East Lake Street, Hanover Park

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Reviews about U.S. Bank Branch

• Jordann Scott
  ★ ☆ ☆ ☆ ☆
  If I can give them a 0 I would. Literally just left after spending 2 hours here after a hold was placed on my account because of a transfer they didn’t recognize. I’m an understanding person so if that was it I would’ve rated them a 5. But no, For 2 weeks I’ve been having a problem with them and I stay in DEKALB IL. So for me to come alllllll the way from dekalb just to sit and watch her do the SAME THING I DID AT HOME. Which was call the number and continue to get placed on hold REDIRECTED to the wrong people and then it started all over again . She even got frustrated and they said I couldn’t acess my online bank for 12 hours. But even then I would have to call the home branch or come back again. Calling the home branch is ridiculous because I know for a fact I’ll be placed on hold for longer than 30 minutes. I will be canceling ny account the next time I’m out here. I literally wasted so much Time only to BARELY get anything accomplished. Do NOT put your money in this bank.

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